You can request seat changes and upgrades up to 24 hours prior to an event by calling the Box Office. Event dates can be changed for a multi-showing event. All requests are subject to seating availability.
We do offer E-Tickets for most events. You will be given the option of E-Ticket or Will Call pickup when completing your order online. If you would like to convert your ticket to an E-Ticket after the order is complete, you will need to contact the Box Office.
In the case of an event cancellation you will be entitled to a refund. If the event has been rescheduled, make sure you keep your current ticket and you will be able to attend on the rescheduled concert date.
An order or single tickets on an order can be placed under another name by contacting our Box Office. Please note that only the persons name on a ticket may pickup the tickets at will call by presenting a photo ID.
Accessible/handicap seating locations (wheelchair spaces) are available and reserved for individuals with disabilities. In order to purchase these pre-reserved seats you must contact the Grand Event Center Box Office at 1-405-964-7263 or the Firelake Arena Box Office at 1-405-273-1637.